TMASI — Travel Medical Assistance Services International
Barcelona coastline, city and cruise port

24/7 Medical Assistance
for International
Travellers in Spain

TMASI Spain coordinates medical care for international travellers across selected key tourism destinations in Spain — including cruise passengers and crew, hotel guests, yacht clients and insured travellers.

Available 24/7+34 930 414 953

One call.
One coordinator.
One solution.

Cashless Medical Coordination

International Insurance Coordination

Selected Destinations Across Spain

Multilingual Support

Cruise, Maritime & Travel Support

Doctor Visits to Hotels, Yachts & Residences

Core services

Medical assistance from first call to case closure

From doctor visits and diagnostics to hospital coordination, emergency assistance and insurance handling — one team coordinates the entire case.

Doctor visits

Medical visits for hotel guests, cruise passengers, yacht guests and international travellers, subject to local availability.

Specialist consultations

Coordination with appropriate local specialists for international travellers, cruise passengers and crew.

Diagnostics

Laboratory tests, imaging and diagnostic coordination where available.

Telemedicine

Remote medical consultation when clinically appropriate and locally available.

Hospital coordination

Hospital selection, admission support and communication with treating facilities.

Emergency medical assistance

Coordination of urgent medical cases for travellers, cruise passengers, crew and yacht guests, including ambulance services and emergency care.

Medical transportation & repatriation

Ground medical transport, evacuation, repatriation and onward travel coordination for international travellers, cruise passengers and crew.

Second medical opinion

Independent review of diagnosis, treatment plan or medical documentation by an appropriate specialist.

Insurance & cashless coordination

Guarantee of Payment coordination, insurer communication, medical reporting and case management.

Medical appointments

Need a Doctor or Specialist in Spain?

TMASI helps identify the appropriate doctor, specialist or diagnostic provider and coordinates the appointment based on your medical needs, location and provider availability.

Primary care consultations

Specialist appointments

Diagnostics & imaging

Transport where required

Translation support

Medical documents & follow-up

Arrange an appointment
International traveller consulting with a doctor in Spain

Insurance support

Cashless medical
assistance

Direct coordination with major international insurance providers. You receive care — we handle the paperwork, guarantees and reporting.

Insurance coordination — passport and medical paperwork

Major international
insurance companies accepted

  • Direct Insurance Coordination
  • Guarantee of Payment (GOP)
  • Medical Reporting
  • Case Management

Cruise & maritime medical assistance

Medical support ashore
for cruise passengers & crew

TMASI Spain coordinates medical assistance for cruise passengers, crew, yacht guests and maritime partners across selected Spanish ports and coastal destinations — including medical providers, transport, diagnostics, hospital care and follow-up.

Cruise ship docked at a Spanish Mediterranean port with marina and yachts

Cruise passengers & crew

Medical assistance ashore, doctor and specialist appointments, diagnostics, hospital admission and follow-up.

Port agents & cruise operators

One operational medical contact for cases from disembarkation through treatment, hospital coordination, discharge and onward travel.

Yachts & marinas

Medical coordination for yacht owners, charter guests, captains and crew, including doctor visits, diagnostics, hospital support and medical transportation.

Missed sailing & onward travel

Support when a passenger cannot return to the vessel, including medical follow-up, accommodation coordination and assistance with onward travel or rejoining the cruise where applicable.

Yachts & private travel

Discreet medical concierge
ashore or in port

TMASI provides discreet medical coordination for yacht owners, charter guests, captains, crew and private travellers — from doctor visits and diagnostics to hospital care, transport and follow-up.

Doctor & specialist coordination

Doctor visits and specialist appointments when required.

Diagnostics & hospital care

Imaging, laboratory testing and hospital coordination.

Marina & medical transport

Coordination from yacht or marina to the appropriate medical provider.

Follow-up & onward travel

Medical documentation, follow-up and onward travel support where required.

Request private medical assistance
Luxury yacht moored in an elegant Mediterranean marina in Spain

How it works

One coordinated pathway

01

Contact TMASI

Share the traveller’s location, medical need and relevant case details.

02

Identify the right care

We identify the appropriate doctor, specialist, clinic, hospital or diagnostic provider.

03

Coordinate the case

TMASI arranges appointments, transport, diagnostics, hospital care and communication as required.

04

Follow through

We support documentation, insurance communication, discharge, follow-up and onward travel where needed.

Hotels & tourism

Premium medical concierge for international guests

TMASI provides hotels, resorts and premium hospitality partners with a dedicated medical concierge service for international guests — coordinating doctor visits, specialist appointments, diagnostics, hospital care, medical transport and follow-up through one point of contact.

Medical concierge

Personal coordination of medical care for hotel and resort guests.

Doctor & specialist access

Doctor visits, specialist appointments, diagnostics and hospital coordination.

End-to-end guest support

Support from the first request through treatment, documentation, transport and follow-up.

Partner with TMASI
Luxury hotel concierge assisting an international guest in Spain

Partnerships

Extend your assistance network into Spain

For assistance companies, insurers, cruise operators, port agents, hotels and travel organisations seeking a reliable coordination contact in our supported destinations.

Discuss a partnership

About

A global standard of care,
locally delivered.

TMASI Assist is the Spain-based TMASI entity providing 24/7 medical assistance, healthcare coordination, medical concierge services and maritime healthcare support in selected destinations across Spain.

We connect international travellers, residents and maritime professionals with the right doctor, hospital and insurance pathway — with multilingual support and full case coordination handled by one team.

24/7

Coordination

40+

Years
Experience

100%

Cashless
Capable

International recognition

Backed by 40+ years of
healthcare experience

Part of an international healthcare network aligned with leading accreditation and industry bodies.

Global Healthcare Accreditation (GHA)
Global Healthcare Accreditation
Urgent Care Association (UCA)
Urgent Care Association
German Medical Wellness Association
German Medical Wellness Association

FAQ

Frequently asked questions

Answers to the most common questions about our 24/7 medical assistance and coordination services in Spain.

Contact TMASI Spain

Tell us what support is needed

For an active medical assistance case, call our coordination team. For operations, partnerships and general enquiries, email our team.

Call Contact us